We also have with us rich industry
expertise in successfully handling the demands of Interactive Voice Response
Systems. Here, the strong service support provided by our experienced team
of professionals has helped us in coming up with performance-oriented range
of Interactive Voice Response Systems that are in compliance with defined
international quality standards. Further, these are also capable of
responding well to frequently asked questions as well as support the demands
of
- Managing more calls at a time
- Offering excellent monitoring and recording facilities
Our collection includes :
Linux Based IVR
System
Windows Based IVR
System
Call Centers & BPO's needed a flexible technology and tools to simplify the interaction with callers and boost up the business processes & functionings. They are also looking for solutions to diminish the cost of common activities in the organization like sales, service, collections, inquiry and support services etc.
IVR System (IVRS) is such a solution to automate the contact with callers. Aria Telecom, is a reputed and highly appreciated supplier of IVR System & Software in Delhi, works to make simpler the business communication processes by automating it. The IVR software gives excellent feature to recover the information such as flight schedule, movie show times, bank balance, product details, order status and additional information from any telephone.
Interactive voice response(IVR) India by Aria Telecom is featured with cutting-edge solution that are more and more used to place outbound calls to collect and deliver the information generally for appointments, past due bills, and other time critical events and activities. We design IVR SYSTEM to deliver the best technologies and give full compatibility with each platform for excellent usage. Ours IVRS help you in making more efficient the call process and provide related information to customers without need of representative.
Suitable for domestic as well as international call center, ours ARIA UCS is absolutely a blended call center solution that can be used for inbound or outbound call center. Our rich product Aria UCS is flexible enough to go well with your necessity. There are few significant features of Aria UCS is given below.
Our IVR solutions allow for great ease in call processes by:
- Effectively handling large number of calls
- Service in the after-hours
- Enhanced customer support
- Overall cost reduction
- Prioritize and manage the re-direction of calls automatically
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Features of IVR System:
- Extensive backup and support system with every solution
- Highly cost effective solutions
- Scalable and support for every platform
- Fully secure to protect your sensitive data
- Simple and easy to use tools
- Integrate with other programs, applications and databases
- Easy to install
Our customized IVR Solutions come with features like:
- Aria IVR Designer Tool
- ACD (Automatic Call Distributor)
- Reporting and Analysis
- SMS, Email, FAX, Chat, etc
- Customer Relationship Management Solution (CRM)